Privacy notice
How we handle personal data.
In short
- We collect only what we need to answer you, prepare your report or run a call.
- We never sell personal data, and this site sets no tracking or advertising cookies.
- If we emailed you first, reply “no thanks” or write to us and we will stop, straight away.
- Questions or requests go to hello@emineva.com. We reply within one month.
Who we are
Emineva is run from India by its founder, Sadiq. Emineva helps full-arch and full-mouth implant clinics in the UK and Australia get recommended by AI assistants. For the personal data described here, Emineva is the controller under the UK General Data Protection Regulation (UK GDPR).
Contact for anything in this notice: hello@emineva.com.
What we collect, and why
| When | What | Why, and our lawful basis | How long we keep it |
|---|---|---|---|
| You use the live AI check | The city and country you type. To stop misuse, a daily counter keyed to your connection’s IP address. | To ask an AI assistant your question and show you its answer. Legitimate interests. | We don’t store the question. The counter deletes itself after about 26 hours. |
| You apply for a strategy call | Your answers, name and work email, and the time you book. | To check we can genuinely help and to hold the call. Steps you’ve asked for before any contract, and legitimate interests. | 24 months after our last contact, unless you become a client. |
| You request a free report | Your name, work email, clinic, website, city and country. | To prepare and send your AI Visibility Report. Legitimate interests. | 24 months after our last contact, unless you become a client. |
| You email or speak with us | What you tell us, and our replies. | To answer you and keep a record of what was agreed. Legitimate interests. | 24 months, or for clients the length of the agreement plus six years. |
| You become a client | Contact details of your team, access you give us, and records of the work. | To deliver the programme and invoice for it. Performance of a contract, and legal obligations. | The length of the agreement plus six years. |
We don’t collect patient data. If a clinic needs to share anything about patients for the work, we agree how first, in writing, and keep it to the minimum.
If we contacted you first
We write to owners and managers of full-arch implant clinics about AI visibility. To do that we use business contact details from public sources: clinic websites, business map listings, professional profiles and business-data providers. We use a named person’s details only in their business role, and only where the law allows us to email them without prior consent, such as a clinic run as a limited company.
Our lawful basis is legitimate interests: offering a relevant service to a business. You can object at any time. Reply “no thanks”, or email hello@emineva.com, and we will stop. We keep only your name, email and the date you objected, so that we never contact you again.
If you don’t reply, we delete your details within 12 months.
International transfers
Emineva is run from India, and some of our providers process data in the United States and elsewhere. Where UK GDPR requires it, we rely on the safeguards our providers offer, such as the UK International Data Transfer Addendum to the EU Standard Contractual Clauses, or on UK adequacy regulations. Ask us for details of the safeguard that applies.
Your rights
You can ask us to give you a copy of your data, correct it, delete it, restrict how we use it, or send it to you in a portable format. You can object to any use based on legitimate interests. An objection to direct marketing is always honoured.
Write to hello@emineva.com. We reply within one month. If you’re unhappy with our answer, you can complain to the Information Commissioner’s Office at ico.org.uk. In Australia, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Security
The site is served only over encrypted connections. Access to our accounts is limited to the people who need it. Form submissions are stored with our hosting provider, not in email attachments.
Changes to this notice
When this notice changes, we update the date at the top. If a change affects how we use data you have already given us, we’ll tell you directly.